At Muscleholic Nutrition, we are dedicated to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, our Money Back Policy outlines how you can obtain a refund within 7 days of your purchase.
1. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- Time Frame: The refund request must be made within 7 days from the date of purchase.
- Product Condition: The product must be unused, in its original packaging, and in resalable condition.
- Proof of Purchase: A valid receipt or proof of purchase must be provided.
2. Requesting a Refund
To request a refund:
- Contact Us: Reach out to our customer support team via:
- Email: info@muscleholicnutrition.com
- Phone: +91 80803 54794
- Address: Wakad, Pimpri-Chinchwad, Pune 411057, India
- Provide Details: Include your order number, the reason for the refund, and any relevant details about the product.
- Return the Product: If instructed, return the product to the address provided by our customer support team. Ensure the product is securely packaged to avoid damage during transit.
3. Refund Processing
- Review: After receiving your request, we will review it to ensure it meets the eligibility criteria.
- Refund Approval: If approved, we will process the refund to the original payment method within [number] business days.
- Shipping Costs: Refunds will not include any shipping or handling costs.
4. Exceptions
- Non-Returnable Items: Some items may not be eligible for return or refund due to health and safety regulations or other reasons. Such items will be clearly indicated at the time of purchase.
5. Contact Us
For any questions about our Money Back Policy or assistance with a refund, please contact us at:
- Email: info@muscleholicnutrition.com
- Phone: +91 80803 54794
- Address: Wakad, Pimpri-Chinchwad, Pune 411057, India
Thank you for shopping with Muscleholic Nutrition. We value your satisfaction and strive to provide you with high-quality products and service.